iTickets Reviews

iTickets has an overall rating of 4.2 based on 74 reviews. Customer feedback on iTickets is mixed: iTickets reviewers highlight positive aspects like user-friendly interface, wide selection of events, competitive pricing, which strongly appeal to event-goers looking for convenient ticket purchasing. However, iTickets is often criticized for its customer service issues, occasional technical glitches, limited payment options.

4.2/5.0

74 reviews

5 Stars

13

4 Stars

4

3 Stars

6

2 Stars

1

1 Star

0

All iTickets Reviews (74)
madonnaholifeild1055
May 30, 2026
"Got my tickets with zero hassle!"
I ordered my tickets on itickets.com and the confirmation came through quickly :) Everything was easy to understand, and I didn’t have to follow up or chase anything. The whole process was simple with no weird issues at all. I’d definitely use it again!
zelma_Houston93
May 04, 2026
"I felt safe buying my tickets through..."
I felt safe buying my tickets through iTickets. The checkout looked secure, and my confirmation came through quickly, which was reassuring. I guess I expected a bit more detail before the payment step, so that part threw me off slightly. But overall, it felt trustworthy and I’d use it again.
Becky_cable91
April 10, 2026
"Checkout worked fine for me"
I bought tickets last night and, the checkout part went fine for me. It didn’t crash or make me enter everything twice, and the confirmation email showed up quickly. I’m taking one star off because the pages were a little slow to load, though I half blame the site for dragging its feet right when I was trying to finish up.
joseph.Waddle
April 09, 2026
"Fair prices with no last-minute surprises"
I was expecting the tickets to cost more, so it felt like a small win when they came out cheaper than I thought. It’s nice when something that’s usually stressful turns out to be simple and fair, it makes the whole experience feel a little easier from the start.
virginia2000
April 06, 2026
"I used itickets.com for a concert..."
I used itickets.com for a concert last weekend, and somehow the whole thing went smoothly, which is always suspicious when tickets and phone apps are involved.

I had the tickets pulled up on my phone, got to the gate, and the scan took maybe five seconds. No dramatic confusion, no “please step aside,” no mysterious extra steps. The staff could see everything just fine.

I did have the classic moment of worrying the QR code would choose that exact second to disappear, because of course it would, but it loaded quickly and worked on the first try. Simple overall, and I’d use it again
Sean_bardo75
April 04, 2026
"Did anyone else have to wait forever for a refund?"
Getting my refund was more of a hassle than I expected. I messaged them a couple of times and then had to wait days before anyone got back to me. They did end up sending the money, so it worked out in the end, but the whole thing felt slower and more confusing than it needed to be. Maybe it’s just me, but it was frustrating.
christinalogue6705
March 27, 2026
"Seat selection seemed easy"
I only went through it once, so I can’t say how it is every time, but picking my seats was quick and I didn’t run into any real issues.
joseph-Lewis
March 26, 2026
"Clear total right before checkout"
I just used this recently, and what stood out most was that the fees were shown upfront. No last-minute surprises at checkout — I knew exactly what I was paying before I hit confirm.
Kylie-rodriguez
March 21, 2026
"Support was super helpful"
I had a little issue with my tickets and wasn’t sure what I was supposed to do. Customer support got back to me quick and helped sort it out without making the whole thing confusing. Really appreciated how calm and easy they made it.
Anne_robinson85
March 14, 2026
"The payment did end up working..."
The payment did end up working, but the confirmation took longer than I expected. I actually started wondering if something had gone wrong or if I needed to try again, but it finally came through
LEAVY
February 28, 2026
"Finally, an Account Page That Didn’t Make Me Suffer"
I used itickets.com mostly to manage my account, i was bracing myself for the usual online account chaos. But somehow, against all odds, it was actually simple. I updated my info, checked old orders, and found my tickets without having to go on a full treasure hunt through the site.

At one point I had to reset my password, which is usually where things start falling apart dramatically, but nope. It worked fine, the email showed up, and there weren’t any strange extra steps making me question my life choices.

There’s not a huge epic story here, which is kind of the best part. The site just did what I needed it to do, and leaving without a headache felt like a small victory.
thomaslara2355
February 21, 2026
"Email support was fine, just a bit slow"
I emailed iTickets about an issue I had with my ticket, I think it was sometime last week or maybe the week before. They did get back to me, but it took a little longer than I was expecting, and I had to explain the situation again which was kind of annoying. To be fair, they did answer my question in the end and everything got sorted out. Not a terrible experience, I just wish the replies had been a bit faster and clearer
Ethan.taylor
February 09, 2026
"Pretty decent, but checkout could use some work"
I found tickets in like 5 minutes or so, which was nice, but the checkout process felt a bit clunky. It took maybe 2 or 3 extra steps that didn’t really need to be there. Not a bad site overall, just could be smoother.
priscilla_Siciliano04
January 26, 2026
"Ticket transfer was okay"
I was able to transfer the tickets, so that part worked fine. I just felt like the options were a little limited for what I was trying to do, but maybe I missed something.
erinblackman6438
January 22, 2026
"I tried it out on my..."
I tried it out on my phone and it worked really well! Everything was simple to navigate, and I had no trouble using it on mobile
ernie1982
January 20, 2026
"Ticket showed up eventually, but the checkout was annoying"
It worked in the end, but checkout got stuck and I had to refresh twice before my ticket finally showed up. The site kept acting like everything was “processing” or “almost there,” but those vague little promises didn’t really help when nothing was happening.
Barry_collins00
January 15, 2026
"I had an issue with my..."
I had an issue with my tickets and reached out to support, expecting it to take a while. They got back to me faster than I thought and sorted it out without making things complicated. Nothing fancy, just handled well. I’m satisfied with itickets.com.
hello_troy327
January 12, 2026
"Buying tickets was actually really easy"
I used itickets.com to grab tickets and yeah, it was simple. I found the event fast, picked my seats without getting confused, and checkout was quick too. Like, I kept waiting for some annoying extra step, but it just... worked. Confirmation came through right away, no issues. I’d definitely use it again
rachel.Christian
January 11, 2026
"Good info for a planner like me"
As someone who likes to have the details figured out ahead of time, I was glad the event times matched what was listed. Everything was straightforward, and I didn’t run into any issues.
STAUFFER
January 02, 2026
"Tickets showed up super quick"
I bought my tickets on itickets.com and they came through way faster than I thought they would, I didn’t have to sit around refreshing my email or wondering if something went wrong, everything was right there and opened without any hassle so it was a easy experience and I’d use it again

View More Reviews

Have a question about iTickets?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.